HOW IT WORKS

From our company to your home, we always put YOU first!

Our vision

About Us

The Original Plumber takes consideration of preserving the traditions of the plumbing trade as well as grooming young tradesmen to become masters out on the field. With great supervision, teaching, and explanation, we train our new generation on etiquette and customer service alongside plumbing code and state-mandated regulations.

We humbly thank you for following, researching, and investing your time with us.  Hoping to hear from you soon, from our company to your home, The Original Plumber.

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who we work with

Meet Our Team

Jessica Hinson

Jessica Hinson

Customer Service Representative

As a devoted mother that’s expecting one on the way, Jessica prides herself in being a hard worker both on and off the clock. Every day she brings to the office her competitive nature along with radiant positivity and determination.

Priding herself as an expert at connecting with people, Jessica loves feeling like she has truly helped someone. Her interactions with customers and coworkers are from an intrinsic outgoingness that contagiously spreads to those around her.

Amy Sarrell

Amy Sarrell

Customer Service Representative

Amy is the newest member of our team. She lives in Ellijay with her partner, old lady dog, and two cats. With a background in social services, as well as food service, she strives to make people feel welcomed and valued. She enjoys hiking, cooking, baking, solving problems, and making things with clay! As a Customer Service Representative, she aims to be the friendly hub between customers and technicians, making everyone’s days go smoothly!

Austin Reed

Austin Reed

Dispatch

Having an expert that is experienced in the field yet running point in the office is what gives our office a whole new edge. As an experienced technician in both plumbing and septic, Austin can bring his field knowledge into the office. Effectively knowing routes, supply houses, and approximate duration of customer projects, he can properly time out our technicians, so everyone arrives within their allotted time frame. 

As an avid gamer, Austin challenges his mind in both the virtual world and the real world. Having a determination for understanding how things work, his mechanical mind craves challenges. After acquiring knowledge out in the field, he has now begun to merge two words of plumbing/septic services into the office. When comes to tricky time frames, odd scopes of work, or just small tips to contain an emergency until a technician arrives, Austin’s knowledge in the field brings a new edge to customer service.

Connie Law

Connie Law

Finance Department

Born and raised in northern Georgia, Connie is our very own sweet southern peach! As lead of finances, she handles all the accounts, documentation and payments. Diligent and hardworking, Connie loves being a busy bee where she can knock it all out. Customer services is her #1! When you have a plumbing problem, give our office a call and you’ll hear for yourself her compassion and determination to take good care of you!

Catherine Keo

Catherine Keo

Marketing Director & Human Resources

Catherine’s passion is in creativity. As an enthusiast for art, she found an unconventional way to bridge the gap between seemingly mundane service and everyday homeowners. Using visual and verbal expression, she finds joy in connecting local businesses with everyday people. Connecting is the foundation in which Catherine operates both internally and externally to achieve the best customer satisfaction and needs of the company.

Steven Serafin

Steven Serafin

OGP Technician

As a retired Master Gunnery Sergeant in the Marine Corp, Steven spent a total of 20 years of his life on multiple tours including Afghanistan and Iraq. Proud to be a part of the Marine Force Recon division, Steven continues his civilian days as a loving husband and happy father of five. With 18 years of experience in the plumbing industry ranging in commercial, residential, as well as construction, he is qualified to specialize in all areas of the field yet prefers tankless water heaters as his favorite.

Chris Peschell

Chris Peschell

OGP Technician

Patience, punctuality, and willingness to learn were the key things that drove Chris to excel. With his father as his inspiration and teaching him the fundamentals of hard work, it was his greatest accomplishment to also become a new father himself. In consideration of an upcoming apprentice, Chris’ advice suggests to always ask questions and never assume. His determination to constantly evolve in his profession allows Chris to quickly progress within the field. Detail-oriented and patient, Chris enjoys the freedom of choosing his own schedule to spend more time with his son.

Adam Burton

Adam Burton

OGP Technician

Adam lives his life in constant joy. With a positive attitude and skill to back it up, he considers the highlight of his job helping others. Charismatic and social, he is often seen as someone you’ve known all your life.

With 21 years of plumbing experience, there isn’t a job un-fixable. Starting from a helper after high school to excelling at The Original Plumber, his experience also allows him the ability to train and educate upcoming apprentices. Carrying his joy wherever he goes, he finds the most fun playing baseball with his 12-year-old son.

Randall Jordan

Randall Jordan

OGP Technician

Coming from a long line of plumbers, Randall had learned from a young age the world of being a handyman. Experiencing strange things in the line of work, Randall found the most unusual thing causing a blockage was a dead pet.

Having exposure to multiple scenarios through his father’s experiences, Randall expanded his insight through his own endeavors making very little he hasn’t seen. Keeping composure through the most unusual of experiences, Randall thinks quickly on his feet and is well versed in several areas of the plumbing industry.

Jeremy Thomas

Jeremy Thomas

OGP Technician

With 22 years under his belt, Jeremy has gone from the ground up in the plumbing industry. His level of expertise makes him a master of the trade. From auto mechanics to the plumbing industry, Jeremy is an overall mechanical person.

Working with his hands and solving problems Jeremy takes a passion for helping others and getting the job done! His easy-going demeanor helps him explain the inner workings of your household plumbing and truly connect with his customers.

Ryan Thompson

Ryan Thompson

OGP Technician

Coming from the desert heat of Arizona, Ryan came to Georgia to enjoy the simple life. Up in the northern mountains, Ryan thrives in the peaceful tranquility of the nature surrounding him.

As a devoted father and husband, Ryan greatly values his family and community. With hard work, honesty, and integrity as pillars of ethics, Ryan is passionate about putting value into his work. He finds joy in helping others as well as the community around him.

Shaun Noe

Shaun Noe

OGP Technician

Kindhearted and honest, Shaun is a hard worker. A devoted man to the people, Shaun always gives back to the community. As an Ohio State and Pittsburg Steeler Fan, Shaun is passionate about competitive sports. Shaun is very knowledgeable in the field of home construction.

He is well versed in the plumbing industry and overall, a humble and helpful technician. Anything that comes your way, Shaun is known for exemplary communication skills and proficient in finding the proper solution.

James White

James White

OGP Technician

A part of a Father-son duo, James White acquired 26 years of hands-on experience and three generations of plumbing knowledge that sculpted him into an exemplary professional. Mechanically inclined in both automotive engineering and plumbing, James is an avid car enthusiast. His analytical and practical sense of “fix it and fix it right” goes hand in hand with his compassion as a former first responder in Cherokee County. Rearing his son as an upcoming 5th generation plumber, Parker White, James is well versed in diagnosing, fixing, and explaining various situations in the plumbing industry.

Parker White

Parker White

OGP Apprentice

Parker White, son to James White, comes from a family full of professional plumbers. His passion for extending his family name and trade as well as challenging himself gives him the drive to excel in his competitive internship. With his continuous education, Parker can apply the teachings of the plumbing industry onto everyday experiences. He is a passionate student and aspires to apply the knowledge he’s acquired from his father in everyday plumbing needs.

David O’Conner

David O’Conner

OGP Technician, Sanitary Septic Solutions

Serving the United States Army for four years, David now lives his life full of exuberance. Bursting with energy, the born and raised Georgia native determines his success in living in the moment. With a grand sense of humor and an aura of compassion, David considers himself a resourceful man that always carries a smile. His whimsical demeanor paired with dual skills in both plumbing and septic fully accommodates all types of homeowners.

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Andy Hardin

Andy Hardin

OGP Technician, Sanitary Septic Solutions

Learning his work ethic from his grandfather, Andy has specialized in septic for 8 years. With a passion for fixing problems, he always advises newcomers to work slow and steady. In this field, he has learned persistence and peace of mind will grow true success.

As a father to a beautiful daughter, he looks forward to retirement, but for now, he enjoys leading the expansion of septic and furthering our capability of helping homeowners across Georgia.

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