The Original Plumber takes consideration of preserving the traditions of the plumbing, HVAC & septic trades, as well as grooming young tradesmen to become masters out on the field. With great supervision, teaching, and explanation, we train our new generation on etiquette and customer service alongside codes and state-mandated regulations.
We humbly thank you for following, researching, and investing your time with us. Hoping to hear from you soon, from our company to your home, The Original Plumber.
Catherine’s passion is in creativity. As an enthusiast for art, she found an unconventional way to bridge the gap between seemingly mundane service and everyday homeowners. Using visual and verbal expression through her background in psychology, she finds joy in connecting local businesses with everyday people. It is her mission to combine communication and maximum efficiency. She lives by the phrase, “Keep the momentum going in all things you do.” Connecting is the foundation in which Catherine operates both internally and externally to achieve the best customer satisfaction and needs of the company.
As a dispatcher, it is mandatory to maintain a level head and ensure all the appointments are met in their allotted time and that someone is there to greet the technicians upon arrival. With our coverage area and multiple technicians, the role can be daunting. However, Lisa Jutze has multitudes of experience high volume, rapid decision making, and multitasking. Leading her team of customer service representatives in booking, Lisa’s role is to route the technicians efficiently, maintain communication on availability and booking, as well as conversing with customers about possible time constraints. In her free time, she enjoys cooking, trivia, and staying at home with her serious boyfriend and two dogs.
Levi brings a new aspect to the table with his prior experience on the field. Being able to assist customers on a technician’s level is one of the many aspects that The Original Plumber can provide to customers in stressful situations. Levi believes that clear communication, constantly adapting and growing, and following through is the way to best execute things in life. With his military background, there is no task that Levi cannot complete! Relating to customers and deescalating stressful situations is Levi’s specialty! Whether it is a burst pipe or simply preventative maintenance, Levi is great at explaining what you may need or how to stabilize a situation.
Night Team Lead/Marketing Director
As a night ninja, Valerie is the lead for the after hours and weekend office crew. With a plethora of knowledge in inventory, analytics, and marketing, Valerie is proficient in all areas of the company. With her analytical mind, she often can find a solution to any problem. Her compassionate nature and genuine mindset to see a need, fix a need allows her to assist in any customer service needs. In her free time she is a devoted dog mom and overall animal lover as well an avid baby yoda fan!
Having an expert that is experienced in the field yet running point in the office is what gives our office a whole new edge. As an experienced technician in both plumbing and septic, Austin can bring his field knowledge into the office. Effectively knowing routes, supply houses, and approximate duration of customer projects, he can properly time out our technicians, so everyone arrives within their allotted time frame.
As an avid gamer, Austin challenges his mind in both the virtual world and the real world. Having a determination for understanding how things work, his mechanical mind craves challenges. After acquiring knowledge out in the field, he has now begun to merge two words of plumbing/septic services into the office. When comes to tricky time frames, odd scopes of work, or just small tips to contain an emergency until a technician arrives, Austin’s knowledge in the field brings a new edge to customer service…
As a customer service representative, James is here to help with any of your home services. On his free time he enjoys anime, music, and spending time with family.
Customer Service Representative
Working with an HVAC background, Emma added plumbing to her roster. As the nights and weekend crew, Emma is always here to take care of your needs.
With a knack for all things spooky, Emily is your girl for any emergency! On her free time, Emily enjoys working at haunted houses.
Having a background in banking, Kim’s soft spoken customer service emphasizes the client comes first!
Adam lives his life in constant joy. With a positive attitude and skill to back it up, he considers the highlight of his job helping others. Charismatic and social, he is often seen as someone you’ve known all your life.
With 21 years of plumbing experience, there isn’t a job un-fixable. Starting from a helper after high school to excelling at The Original Plumber, his experience also allows him the ability to train and educate upcoming apprentices. Carrying his joy wherever he goes, he finds the most fun playing baseball with his son.
Elevating his expertise from technician on the field to a service manager, Adam takes his knowledge and expands it to a level to support rising technicians. With his extensive networking with vendors and plumbing skills, Adam brings new support to the office and technicians.
Jeff has been around septic for most of his life that gives him a wealth of septic knowledge and a passion for fixing problems, he always advises newcomers to work slow and steady. In this field, he has learned persistence and peace of mind will grow true success. Jeff loves the outdoors, hiking, kayaking, camping or pretty much anything in the mountains.
Bursting with energy, Chase finds learning a huge part of personal growth. With a positive attitude and the eagerness to learn, there is nothing Chase isn’t ready to tackle. Coming from an Italian background, he’s big on family and a native new yorker. On his free time, he enjoys competitive sports including hiking, mountain biking and hiking.
Working with septic systems his entire career, Jud Chastain is an expert! There is not much to a system that he can’t diagnose, fix, and upgrade! As a veteran in the field, his knowledge and straight to the point personality let’s you feel assured that your home is in good hands. Loving husband and father of four, on his free time he enjoys baseball, softball, and basketball.
Coming from the desert heat of Arizona, Ryan came to Georgia to enjoy the simple life. Up in the northern mountains, Ryan thrives in the peaceful tranquility of the nature surrounding him.
As a devoted father and husband, Ryan greatly values his family and community. With hard work, honesty, and integrity as pillars of ethics, Ryan is passionate about putting value into his work. He finds joy in helping others as well as the community around him.
Kindhearted and honest, Shaun is a hard worker. A devoted man to the people, Shaun always gives back to the community. As an Ohio State and Pittsburg Steeler Fan, Shaun is passionate about competitive sports. Shaun is very knowledgeable in the field of home construction.
He is well versed in the plumbing industry and overall, a humble and helpful technician. Anything that comes your way, Shaun is known for exemplary communication skills and proficient in finding the proper solution.
With 24 years under his belt, Brian has gone from the ground up in the plumbing industry. His level of expertise makes him a master of the trade. Ranging from commercial, residential, new construction as well as remodel plumbing, Brian is well seasoned in all aspects of plumbing. Rest assured, when Brian is not refining his plumbing skills, he is enjoying his free time as a family man. His values for family and tradition makes him find intrinsic value in fixing your plumbing needs!
As a coach on and off the field in youth sports, Donny takes pride in the massive amount of knowledge he has under his belt. With over ten years of plumbing experience, Donny takes pride in expanding and growing his expertise. Striving for excellence at everything he does, Donny has both experience in plumbing administration as well as on site, hands-on plumbing. As a people person and natural teacher, Donny takes pride in his profession as well as his personal time with his family.
Austin Chastain, otherwise known as “Thor”, is known for being hardworking, driven, and disciplined. With five years under his belt, Austin is determined to continue expanding his skillset. With a specialty for water heaters, Austin prides himself on also being one of the few technicians that’s knowledgeable in both septic and plumbing as well as well systems.
Parker White, son to James White, comes from a family full of professional plumbers. His passion for extending his family name and trade as well as challenging himself gives him the drive to excel in this extremely competitive field. With a passion for cars, Parker expands his mechanical thinking from his work life to this home life.